The bloomingdales return policy gives you 30 days to return most items in original, unworn condition with tags attached. This starts from the purchase date for in-store buys or delivery date for online orders. You can return items free in-store or with Bloomingdale’s prepaid shipping label. Also, Bloomingdale’s issues refunds to the original payment method.
How the bloomingdales return policy works
The core policy requires that items remain saleable, unwashed, and undamaged. Most apparel, shoes, home goods, and accessories follow the standard 30-day timeline. Specific categories, such as designer apparel with security tags or cosmetics, carry additional restrictions. You can return online purchases either by mail or in person at any full-line store. However, you must return items bought in physical stores directly to a retail location.
How long is Bloomingdale’s return policy?
The standard return window is 30 calendar days. For in-store purchases, the clock starts on the day you pay at the register. For online orders, the 30-day limit begins on the day package tracking confirms delivery to your address.
Is Bloomingdale’s return policy 90 days?
No, Bloomingdale’s standard return window is no longer 90 days for general merchandise. While the retailer previously offered a 90-day window for standard returns, the general allowance for most retail categories is strictly 30 days.
When did Bloomingdale’s return policy change?
Bloomingdale’s shortened its standard return timeframe from 90 days to 30 days. This shift aligns with department store standards and curbs return fraud. Customers holding older receipts should note that current processing strictly enforces the 30-day cutoff based on transaction or delivery dates.
What is Bloomingdale’s return policy after 30 days?
If you attempt to return merchandise after the 30-day window has expired, store associates or online processing centers are not obligated to issue a refund to your original payment method. Depending on manager discretion and the item’s current inventory status, managers may refuse late returns without proof of an extended holiday period or issue a merchandise gift card credited at the item’s lowest recent selling price.
Bloomingdale’s return policy by product category
Bloomingdale’s return policy for shoes
You must return footwear in unworn, brand-new condition, inside the original brand box and undamaged packaging. For example, we recommend trying on shoes on carpeted surfaces, as inspectors will reject soles showing scuffs, dirt, or signs of outdoor wear.
Bloomingdale’s return policy for makeup, perfume, fragrance, and cologne
Beauty products, including makeup, perfume, fragrance, and cologne, are generally returnable within 30 days if unopened, unused, and originally packaged. Bloomingdale’s subjects opened or used items to strict hygiene evaluation; for example, you cannot return products showing noticeable usage.
Bloomingdale’s return policy for sale items
Standard sale and markdown items follow the standard 30-day return policy unless explicitly designated as “Final Sale.” You cannot return, exchange, or receive credit for items tagged as “Final Sale” under any circumstances.
What does the ‘B-Tag’ mean for returns?
The ‘B-Tag’ is a specialized, high-visibility security tag attached to high-end apparel, designer dresses, and luxury merchandise. The policy requires this tag to remain fully intact and attached to the garment. If you cut, remove, reattach, or alter the ‘B-Tag’, Bloomingdale’s will refuse the return, even if you submit the request within 30 days.
Bloomingdale’s return policy online and in-store steps
You can return online items either by mail or inside a store. However, you must handle in-store purchases in person at a Bloomingdale’s register.
How to return online purchases by mail
- Log in to your Bloomingdale’s account and locate your order under history, or visit the online return portal with your order number.
- Select the specific items you wish to return and select the reason code.
- Print the generated prepaid shipping label and packing slip.
- Place the unworn merchandise with tags attached securely in the original box or shipping container along with the packing slip.
- Attach the shipping label to the outside and drop the package off at the designated carrier location.
Can I return Bloomingdale’s items to a Macy’s store?
No. Although Macy’s, Inc. owns Bloomingdale’s, Macy’s store locations or Macy’s drop-off centers cannot accept Bloomingdale’s returns. You must bring returns to a full-line Bloomingdale’s location or mail them back using Bloomingdale’s dedicated portal. You must likewise return outlet purchases to outlet locations.
Bloomingdale’s return policy with no receipt
If you lack a physical receipt or packing slip, store associate terminals can attempt to locate the transaction electronically using:
- The credit or debit card used for the purchase.
- Your Loyallist member account number or linked phone number.
- The online order confirmation number.
If store records cannot verify the purchase, returns without proof of purchase require a government-issued photo ID. Also, Bloomingdale’s issues approved unverified returns as store merchandise credit based on the item’s lowest recent selling price.
Source: Vogue
Summary of Bloomingdale’s return rules
| Category / Scenario | Return Window | Condition Required | Refund Type |
|---|---|---|---|
Frequently asked questions
Are returns free at Bloomingdale’s?
Yes. In-store returns incur no fees, and online mail-in returns are free when using Bloomingdale’s prepaid shipping label.
How long does a Bloomingdale’s refund take?
In-store returns process immediately, taking 3–5 business days to post to your financial account. However, mail-in returns take 2–3 weeks from the date sent for processing and credit issuance.
What happens if I remove the B-Tag from my clothing?
If you remove, cut, or alter the ‘B-Tag’, store policy makes the garment ineligible for return or exchange.
Can I return online purchases directly to a store?
Yes. You can return online orders to any full-line Bloomingdale’s store register with your order confirmation email or packing slip.
Related guides
Sources: Return fraud
